Consulting

You can contact me here.

Workshops and Training

If you are struggling to handle incidents and respond to emergencies my workshops on incident response can save you hundreds or thousands in engineering time and costly trial-and-error approaches. You and your team will learn how to:

• Respond to incidents in ways that help everyone involved focus on fixing issues and bringing their expertise to bear.
• Communicate and cordinate effectively throughout the incident, keeping everyone up to date and on the same page.
• Practice with the framework to gain confidence and allow new team members to join the on-call rotation easily.

I’ve helped teams at places like CodeAcademy, WalmartLabs, and NASA

Speaking

I’m available to speak at your corporate event, whether a lunch ond learn for your eng team or a keynote/plenary session. You can see a sample of my public talks here.

Content Strategy

Sometimes you need help developing your own writing or training around incidents. I can help with that. I write a lot about incident response and resilience for engineering audiences and can help you plan and develop your own. I’ve contributed to things like:

• 7 Things Every SRE Should Know
• Howie The Post-Incident Guide
• Jeli’s Incident Anaylsis 101 e-book and series
• LearningFromIncidents blog
• DevOps.com