Ironies of Automation

How Adaptive Systems Fail

Being Bumpable

Cognitive Systems Engineering: New wine in new bottles

Navigating through Large Display Networks in Dynamic Control Applications

Uncovering the Requirements of Cognitive Work

Patient Boarding in the Emergency Department

Essential characteristics of resilience

Anticipatory Thinking

Common Ground and Coordination in Joint Activity - Part 2

Common Ground and Coordination in Joint Activity - Part 1

Shift Changes, Updates, and the On-Call Architecture in Space Shuttle Mission Control

The Role of Software in Spacecraft Accidents

Learning From Organizational Incidents: Resilience Engineering for High-Risk Process Environments

Voice Loops as Coordination Aids in Space Shuttle Mission Control