Learning From Organizational Incidents: Resilience Engineering for High-Risk Process Environments

Voice Loops as Coordination Aids in Space Shuttle Mission Control

How in the World Did We Ever Get into That Mode?

Drifting into failure: theorizing the dynamics of disaster incubation

Training organizational resilience in escalating situations

Nine Steps to Move Forward from Error

How Unexpected Events Produce An Escalation Of Cognitive And Coordinative Demands

Fixation Errors: Failures to Revise Situation Assessment in Dynamic and Risky Systems

Cognitive demands and activities in dynamic fault management

Process tracing methods

Reconstructing human contributions to accidents: the new view on error and performance

The contribution of a latent human failures to the breakdown of complex systems

The Logic of Failure

The high reliability organization perspective

Applying systems thinking to analyze and learn from events