Welcome to the first edition of Resilience Weekly!
This week, we have a great talk, articles on how to actually pay attention to the right things, and techniques that help us take care of the human element.
Velocity 2012: Richard Cook, “How Complex Systems Fail” – YouTube
Dr. Cook talks about our imagined world vs the world as it is and some suggestions on how to design for resilience and not just reliability.
Moving Past Shallow Incident Data » Adaptive Capacity Labs
What is useful incident data? And what information we should seek from incidents if we want to improve the human performance (spoiler: its not MTTF)
Box breathing: How to do it, benefits, and tips
How can we help ourselves continue to have the capacity to respond to incidents? This is a particular breathing technique that is very similar to the one that I was taught when I was involved in emergency medicine early in my career.
The Effect of Alerting and Tones on Firefighters’ Heart Rates
How can our alert systems help us retain the capacity to perform and respond instead of hurting? This research on firefighters shows that getting alerts that ramp up in volume and those that are only intended for you, can decrease physiological stress. Probably not especially surprising if you’ve ever been woken up by a loud page.