Welcome back to Resilience Weekly #2 . This week you’ll find some more work from Dr Cook, this time written. Some videos from Sidney Dekker on human error, and finally some information about how other responders operate, both in software and other emergencies.
Understanding Human Error Part 1 – YouTube
Sidney Dekker helps you understand a new way of dealing with a perceived ‘human error’ problem in your organization. Be sure and watch the whole series, they’re made up of 4 short (~5m) videos
GitHub – Operations-Incident-Board/Postmortem-Report-Reviews: Reviews of published Postmortem Reports
Want to see how others write postmortems? Here is a small repository of some older postmortems across a few companies that you can look over and perhaps be inspired by.
How Complex Systems Fail
Last week I showed you a video of Dr Cook’s talk, here is a list form by the same title, but approaches the subject from a different angle in list form.
The first time I read this, 7, “Post-accident attribution accident to a ‘root cause’ is fundamentally wrong.” really jumped out at me.
FEMA – Emergency Management Institute (EMI) Course | IS-100.C: Introduction to the Incident Command System, ICS 100
Interested in how incident responders in other fields have standardized? You can take the ICS-100 online class, the first of the classes from FEMA that introduce the Incident Command System. (Fun fact: this was one of the courses I had take)